Sealed items or packages cannot be opened unless the payment is made to the Delivery Agent. The Delivery Agent shall not take the item back if the seal has been opened.
If you later find out that there is any issue with the product bought, you can request a return by calling our Customer Service
Orders can only be delivered to a private address (e.g. home or work address). Kindly note that we cannot deliver any order to public places, streets, cafes and/or restaurants. If the payment is made with a credit/debit card, the person receiving the order at the delivery address needs to show his or her CNIC to our Delivery Agent.